Terms of Service

About Us

WILLIS PROPERTY MANAGEMENT LONDON LTD (“we”, “us”, “our”) operates this website to provide information about our property management and lettings services across London.

By using this website, you agree to these Terms. If you do not agree, please do not use the site.

Contact Details

For any enquiries regarding these Terms or our services:

Natasha Willis
nw@wpmlondon.com

Property Management & Lettings Services

We provide services including:

  • Residential property management
  • Lettings and landlord services
  • Tenant liaison and support
  • Maintenance coordination

All services are subject to separate written agreements.

Nothing on this website constitutes a binding offer or contract.

Use of This Website

You agree not to:

  • Use the website unlawfully
  • Attempt to gain unauthorised access
  • Upload harmful or malicious content
  • Interfere with website performance

We may restrict access if misuse is detected.

Property Listings & Marketing Information

Any property-related content on this website:

  • Is for guidance only
  • May change without notice
  • Does not form part of any contract

We do not guarantee:

  • Availability of properties
  • Accuracy of descriptions, pricing, or images

Viewers and applicants should verify all information independently.

Lettings Disclaimer (Important)

In relation to lettings services:

  • We act as an agent on behalf of landlords unless stated otherwise
  • Tenancy agreements are between landlord and tenant
  • References, credit checks, and Right to Rent checks may be required
  • Property availability is subject to contract and compliance checks

We are not responsible for:

  • Decisions made by landlords
  • Outcomes of referencing processes
  • Changes in property status after enquiry

Client Money Protection (CMP)

Where we handle client funds, we operate in accordance with applicable Client Money Protection requirements.

Client money is:

  • Held in designated client accounts
  • Managed separately from company funds
  • Protected in line with regulatory obligations

Details of our Client Money Protection scheme can be provided upon request.

No Reliance on Website Content

The content on this website is for general information only and should not be relied upon as:

  • Legal advice
  • Financial advice
  • Property investment advice

You should seek independent professional advice where necessary.

Third-Party Links

We may link to external websites.

We are not responsible for:

  • Their content
  • Their privacy practices
  • Their accuracy

Intellectual Property

All content on this website (text, branding, images, layout) is owned or licensed by WILLIS PROPERTY MANAGEMENT LONDON LTD.

You may:

  • View content for personal use

You may not:

  • Copy, reproduce, or distribute content without permission

Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Loss arising from website use
  • Inaccuracies in content
  • Business or financial losses

Nothing excludes liability for:

  • Fraud
  • Personal injury caused by negligence
  • Any liability that cannot legally be excluded

Privacy & Data Protection

We handle personal data in accordance with:

Please refer to our Privacy Policy for full details.

Website Availability

We do not guarantee uninterrupted access.

We may:

  • Update
  • Suspend
  • Withdraw the website

at any time without notice.

Changes to These Terms

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of England and Wales.